Customer Relations Training

If you go to a hotel where a member of staff is rude to you or your partner, you wouldn’t go back there. 

 

If you go to a restaurant where you can’t understand what a member of staff is saying, you wouldn’t go back there. 

 

Don’t let this happen to your business. 

Your staff represent your company. 

How they present themselves makes a big difference to your company. 

Information needs to be communicated clearly, concisely and in a pleasant manner. 

 

TALK-SKILLS provides customer relations training to a host of industries from

Hotel & Leisure to Corporate and Retail. 

How you manage your customer relations can be the difference between success and failure. 

 

TALK-SKILLS CUSTOMER RELATIONS COURSES are designed to 

Focus your staff on what they are saying. 

Focus your staff on how to speak clearly. 

How to come across in a polite & friendly manner. 

How to Soften Accents. 

Maximise body language, eye contact and voice control. 

Personal grooming and presentation advice. 

 

Talk-Skills training courses are ½ day or a full day.

Talk-Skills courses take place in groups of up to 10.

Talk-Skills courses take place on-site.

At a venue local to you.

Or at Talk-Skills HQ. 

 

To make an appointment e mail enquiries@talk-skills.co.uk or call 0845 230 2272